Store
| Gift Certificate FAQ's |
| Purchasing
Gift Certificates How to Create and Send a Gift Certificate by Email How to Create and Print a Gift Certificate Buying AWS Store Items with Gift Certificates Redeeming Gift Certificates When problems occur Purchasing Gift Certificates Gift Certificates are purchased similarly to other items in our store. You can pay for them using the store's standard payment method(s). On the Gift Certificate product page, you will be able to choose the amount of money you wish to add to your Gift Certificate Account (in increments of $5.00). Purchase the total amount of all Gift Certificates that you wish to give. Once purchased, that total will be placed in your Gift Certificate Account where you can then choose the exact amount and the individual you would like to give a Gift Certificate to (you can find the total amount available in your Gift Certificate Account in the upper left hand column of each page when logged in). EXAMPLE: If you would like to buy 5 gift certificates for $20 each to give to 5 different people, simply buy $100 of Gift Certificate value (enter "100" in the "Amount" field on the Gift Certificate product page). Once purchased, that $100 will be placed in YOUR Gift Certificate Account. You can then go to the Send or Print Gift Certificate Page and create five $20 Gift Certificates with personalized messages for each (you must send or print each Certificate one at a time). To Top How to Create and Send a Gift Certificate by Email To send a Gift Certificate via email, you need to go to our Send or Print Gift Certificate Page. If you are logged in, the link to this page is below the Shopping Cart Area in the upper left hand column of each page. When you send a Gift Certificate, you need to specify the following: 1.) The name of the person you are sending the Gift Certificate to, 2.) The email address of the person you are sending the Gift Certificate to, 3.) The amount you wish to send (you do not have to send the full amount that is in your Gift Certificate Account), and 4.) A personal message (if you desire). Please ensure that you have entered all of the information correctly, although you will be given the opportunity to make changes before the email is actually sent. Once confirmed and sent, the recipient will receive details on how to redeem your gift. Sending a Gift Certificate by email is a great option if you have a last minute gift to purchase and will not be able to deliver it to the recipient in person or mail by a specific date. It's also a convenient way to send a Gift Certificate for any occasion! To Top How to Create and Print a Gift Certificate To print a Gift Certificate, you need to go to our Send or Print Gift Certificate Page. If you are logged in, the link to this page is below the Shopping Cart Area in the upper left hand column of each page. When you print a Gift Certificate, you need to specify the following: 1.) The name of the person you are sending the Gift Certificate to, 2.) The amount you wish to give (you do not have to send the full amount that is in your Gift Certificate Account), and 3.) A personal message (if you desire). Please ensure that you have entered all of the information correctly, although you will be given the opportunity to make changes before the printable version is created. Our gift certificates will print in full color, but you may choose to print in black and white if you desire. Once you print your Gift Certificate, you may choose to present it to a recipient in person, include it in a card and send it by mail… or by any other means! To Top Buying AWS Store Items with Gift Certificates If you have funds in your Gift Certificate Account, you can use those funds to purchase any item in the AWS Store. At the checkout stage, there will be a 'Credit Available' area with a checkbox to use your account (found under Payment Method). Checking this box will apply the necessary funds in your Gift Certificate Account to your purchase. Please note that you will have to select another payment method if there are not enough funds in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase, the remaining balance will be left in your Gift Certificate Account for future purchases. To Top Redeeming Gift Certificates If you receive a Gift Certificate by email or in printed form, it will contain details of who the sender is and possibly a short message from that sender. The Gift Certificate will also contain a Claim Code. If received by email, it is highly recommended that you print the email for future reference. You can redeem your Gift Certificate in two ways: 1. If received via email, click on the link contained within the email for this specific purpose. This will take you to the store's Redeem Gift Certificate page. If you do not already have an account with us, you will be requested to create an account. If you already have an account, simply login. Simply follow the instructions on this page. The Gift Certificate will be validated and the amount will be placed in your Gift Certificate Account. If you receive a printed Gift Certificate, you can also redeem it by visiting the Redeem Gift Certificate page and inputting the claim code found at the bottom left of the gift certificate and clicking on “Redeem Gift Certificate”. 2. If received via email or in printed form, you may redeem the Gift Certificate during the checkout process. On the Shipping and Payment Method page (under Payment Method), there will be a box to “Enter Claim Code”. Enter the code in this box. The code will be validated and added to your Gift Certificate Account. The available money in your Gift Certificate Account will be applied toward your purchase by checking the “Credit Available” box. To TopWhen problems occur. For any questions regarding the Gift Certificate System, please contact us. If you have run into a problem, please make sure you provide as much information as possible to help us assess the situation and resolve the problem as soon as possible. |
